Meet the Staff

ELLEN D. HODNETT was appointed University Ombudsperson effective July 1, 2015. As well as overseeing the work of the Office and addressing complex cases, she concentrates on identifying systemic problems and, where appropriate, recommending modifications or additions to University policies and procedures. Professor Hodnett has served the University over a long career. During 39 years as a faculty member in Nursing, her roles have included teaching at all levels of its undergraduate and graduate programs, and serving as PhD Program Coordinator and Acting Dean. Professor Hodnett was an elected member of Governing Council for nine years, four of which were served as Chair of its Academic Board. As well, she was a member of a number of other Governing Council committees, including the Academic Appeals Committee. Professor Hodnett has recently served as a member of the Special Joint Advisory Committee (SJAC), the group charged with making recommendations about changes to the Memorandum of Agreement between the Governing Council of the University of Toronto and the University of Toronto Faculty Association

GARVIN E. DE FOUR is the Assistant Ombudsperson. He has been with the Office since December, 2007 and handles much of the case work of the Office. Garvin, a graduate of University of Toronto at Scarborough, has years of frontline experience in both the private and public sectors dealing with issues pertaining to human rights, complaints in retirement homes, and various other issues affecting a range of disenfranchised groups. In his former position with Ombudsman Ontario, he was an early resolution officer doing customer intake, analysing complaints and identifying and proceeding with appropriate courses of action. His experience at Ombudsman Ontario and at the Ontario Human Rights Commission involved, in part, planning and co-investigating complaints with system-wide implications and interpreting related municipal, provincial and federal legislation.

STEPHANIE ELLUL joined the Office of the University Ombudsperson in April, 2012 on a part-time basis. Prior to joining the staff of the University of Toronto, Stephanie had extensive experience as assistant to senior executives in a number of companies in the private sector. As Assistant to the Ombudsperson, Stephanie provides secretarial and administrative support services for the office and is often the first point of contact for individuals seeking assistance from the office with their concerns.

Office of the Ombudsperson staff

Left-to-right: Stephanie Ellul, Garvin E. De Four, Ellen D. Hodnett Professor Emeritus